Help Center

Use the User ID (or email) and password issued by your administrator. Enter them on the sign-in page and you will be taken to the terminal.

Password resets are handled by your administrator from the Admin panel (Reset). Contact your account manager to have new credentials issued.

Forex, Crypto, Commodities, US equities, Indian equities and indices, plus Futures and Options where enabled for your account.

Open the Terminal, select a symbol from the watchlist, choose Buy or Sell, set quantity and leverage, then confirm. The ticket shows required margin before you submit.

Market, Limit and Stop orders. Attach Stop-Loss and Take-Profit levels from the advanced ticket.

Pick a timeframe (1m to 1h) and a style (Candles, Heikin Ashi or Line). Candles from 1 minute upward are persisted, so history is available on load.

The Order Book shows simulated market depth around the mid price; Time & Sales lists recent prints. Both update in real time.

Leverage lets you control a larger position with less margin. At 1:10 a $1,000 position requires $100 margin; at 1:20 it requires $50.

Required margin = (quantity × price × contract size) ÷ leverage. The order ticket shows this live, alongside your available margin.

If your account margin level falls to the stop-out threshold (5%), the platform automatically closes positions to protect the account.

Positions held overnight may incur a swap / rollover charge, which is recorded in your ledger.

The Positions page lists open positions with live unrealised P&L, margin used and liquidation price, plus pending orders, history and the full ledger.

Yes. Use the SL/TP action on any open position, or modify a pending order before it triggers.

Close a single position, or use Close all to flatten the account. Partial closes are supported by entering a smaller quantity.

Open Settings → Price alerts (or create one on a chart), pick the instrument, choose Above or Below and enter a price. You will be notified when it is reached.

Alerts and notifications can be deleted individually. Hover an item and use the delete (×) control; notifications also support Clear all.

Settings → Security. Enter your current password and a new one. For safety this signs out your other sessions.

Yes. Sessions are remembered and access is refreshed automatically, so you are not asked to sign in again while your session is valid.

All traffic is encrypted over HTTPS, passwords are hashed, login attempts are rate-limited, and refresh tokens rotate. Administrators can freeze accounts and audit activity.

The Analytics page shows win rate, profit factor, equity curve and maximum drawdown.

Yes. Administrators can export the trade log and ledger as CSV from the Admin panel.